OPEN

Program Manager

Help Build and Scale Programs That Create Meaningful Community Impact

Vancouver

Hybrid

The Company

Our client is a growing BC-based nonprofit organization focused on improving food security for children and families across the province.

Working alongside schools, volunteers, donors, and community partners, the organization delivers practical, community-based programming designed to ensure children have reliable access to nutritious food outside of traditional school supports.

As the organization continues to expand its reach, it is investing in stronger, more scalable program models that can grow across communities while remaining responsive to local needs.

The Opportunity

This is a role for someone who wants to do more than administer programs — it’s about helping shape how they evolve, scale, and create impact.

As Program Manager, you’ll provide strategic and operational leadership across established community programs, working closely with schools, community partners, volunteers, and internal teams to ensure programs are effective, sustainable, and positioned for growth.

You’ll develop frameworks that bring greater consistency and scalability while maintaining the flexibility needed to respond to different communities. You’ll also use data, feedback, and on-the-ground insight to identify opportunities, solve problems, and continuously improve how programs are delivered.

If you’re a strategic thinker who enjoys connecting people, resources, and ideas — and you’re equally comfortable designing a program model and making sure it works in practice — this is that kind of role.

What You'll Own

  • Lead the development, implementation, evaluation, and continuous improvement of community-based programs

  • Build scalable, repeatable program models that can be adapted to different communities and local needs

  • Develop frameworks, processes, tools, and resources that strengthen program delivery and support growth

  • Build strong relationships with schools, community organizations, volunteers, funders, and other partners

  • Use program data, community feedback, and emerging needs to identify opportunities for improvement and expansion

  • Coordinate closely with Operations, Partnerships, Procurement, Fundraising, and volunteer teams to align resources with program requirements

  • Oversee weekly program delivery, proactively resolving challenges and ensuring operational targets are met

  • Manage program agreements, waitlists, access requirements, and recommendations for future expansion

  • Support impact reporting and storytelling by connecting program outcomes with meaningful community insights and examples

What You Bring

Demonstrated experience in program management, program development, community engagement, or a related field

  • Experience managing programs across multiple communities, sites, or stakeholder groups

  • Proven ability to build scalable programs, processes, frameworks, or operating models

  • Strong understanding of community-based programming and partnership development

  • Excellent strategic thinking with the ability to move comfortably between big-picture planning and operational execution

  • Strong project management, organization, and prioritization skills

  • A creative, entrepreneurial approach to problem-solving and continuous improvement

  • Strong communication and relationship-building skills across a range of internal and external stakeholders

  • Experience leading, coaching, or managing staff

  • A collaborative, hands-on approach and genuine interest in mission-driven work

Why This Role

This is an opportunity to join a growing organization where strong programs translate directly into meaningful impact for communities across British Columbia.

Rather than simply maintaining an established model, you’ll have the opportunity to rethink how programs operate, build stronger systems, test new approaches, and help determine how the organization grows its reach over the years ahead.

  • Purpose-driven organization creating tangible community impact

  • High level of ownership and influence over program strategy

  • Opportunity to build and scale programs across multiple communities

  • Collaborative, entrepreneurial working environment

  • Meaningful cross-functional leadership exposure

Compensation

  • Base salary: $75,000 – $85,000

  • Comprehensive health and dental benefits

  • Hybrid work environment

  • 3 weeks paid vacation

  • Additional paid holiday shutdown periods

  • Strong long-term growth opportunity

Please note - the salary range for this position is structured to reflect different stages of proficiency within the role. Compensation at the lower end applies to individuals developing core competencies, while higher compensation is associated with demonstrated expertise and sustained performance. Final offers are determined by the client based on candidate experience and organizational requirements.

Outlier's Process

1

Apply

Submit your application through our online portal. A real human reviews every resume - no automated AI filtering here. We assess your experience, background, and alignment with current opportunities. If there’s a strong match, we’ll be in touch with next steps. If not, we keep your profile on file for future roles that may be a better fit. Depending on the scope of the search, Outlier may continue to manage the process end-to-end, or the client may take the lead directly from this point forward. In either case, we ensure a clear handoff and will let you know exactly what to expect next.

2

Outlier Interview

If your background aligns with what our client is looking for, we’ll schedule a live interview. This 30–45 minute conversation is designed to go beyond your resume. We’ll dig into your skills and experience, but more importantly, we want to hear your story - what motivates you, what you’re looking for next, and what makes you stand out. We also use this conversation to discuss compensation expectations upfront, ensuring alignment early and avoiding surprises later in the process.

3

Candidate Submission

Once we’ve met and confirmed alignment, shortlisted candidates are presented to our client. If selected to move forward, you’ll be asked to complete a short (10–15 minute) online assessment. This helps the client better understand your values, motivation, and work style, and supports a more thoughtful, well-rounded hiring decision.

4

Client Interviews and Beyond

Once candidates move forward, our clients review a well-rounded view of your profile — including your experience, our interview perspective, and assessment insights. From there, they identify who they’d like to meet directly. We act as an advocate and connector throughout, ensuring your strengths are clearly represented and that you’re supported with preparation, context, and timely feedback at every step. For finalist candidates, we further manage background checks, facilitate offers, and support on-boarding, providing support and acting as your coach right until the end.