FILLED

General Manager

Lead One of Vancouver’s Standout Dining Destinations

Vancouver, BC

On-site

The Company

Our client is an established Vancouver hospitality group behind a collection of highly regarded restaurant concepts, known for exceptional food, thoughtful design, and polished yet approachable service.

With a strong reputation in the market and a portfolio of premium dining venues, the organization has built its success by pairing high standards with genuine hospitality - creating restaurants that guests return to and teams are proud to be part of.

The Opportunity

This is a significant leadership role for an experienced restaurant operator who wants real ownership of the business they lead.

As General Manager, you’ll be the senior on-site leader for one of the group’s flagship restaurant properties, accountable for the guest experience, team culture, operational execution, and financial performance.

You’ll lead from the floor while thinking like a business owner — developing managers, driving revenue, managing costs, protecting service standards, and partnering closely with culinary and senior leadership.

For someone who loves the energy of a busy restaurant, sets a high bar, and knows how to build a team that consistently delivers, this is an opportunity to make a visible impact within one of Vancouver’s respected hospitality groups.

What You'll Own

Leadership + Culture
  • Lead, coach, and develop front-of-house managers and hourly teams

  • Build a high-performing culture rooted in hospitality, accountability, and professionalism

  • Strengthen leadership capability through coaching, feedback, and development

  • Set clear expectations and lead with a highly visible, hands-on presence

Guest Experience + Operations
  • Deliver a consistently exceptional guest experience across every service

  • Maintain a strong floor presence during peak periods and support the team in real time

  • Lead service recovery, VIP interactions, and execution of service standards

  • Oversee scheduling, daily operations, and overall restaurant consistency

Business Performance
  • Own restaurant-level financial performance, including revenue, labour, costs, and profitability

  • Maintain full P&L accountability and use performance data to drive decisions

  • Partner closely with culinary leadership to create strong FOH/BOH alignment

  • Oversee inventory, purchasing, vendors, reporting, and key operational systems

  • Collaborate with senior leadership on business planning, marketing, and growth opportunities

What You Bring

  • 5–7+ years of restaurant leadership experience within upscale casual, chef-driven, boutique, or premium hospitality environments

  • Full P&L ownership and strong financial and commercial acumen

  • Proven success driving sales, labour efficiency, cost control, and operational performance

  • Experience developing managers and building strong, service-driven teams

  • Strong operational fluency across scheduling, POS systems, reporting, inventory, and vendor management

  • A visible, floor-focused leadership style with strong communication and decision-making skills

  • Calm, confident judgment in fast-paced environments

  • A genuine passion for hospitality, leadership, and developing people

  • Post-secondary education in hospitality, business, or management is considered an asset.

Why This Role

This is more than a General Manager title - it’s an opportunity to take ownership of a prominent restaurant, shape the culture, and directly influence how the business performs.

You’ll join a respected hospitality organization with strong centralized support, experienced leadership, and a track record of developing people from within.

  • Lead a high-profile Vancouver restaurant

  • Genuine ownership of people, guest experience, and business performance

  • Work alongside strong culinary and senior operations leadership

  • Join an organization with an established reputation and high standards

  • Meaningful opportunity for mentorship, development, and continued career progression

Compensation

  • Target base salary: $80,000–$90,000

  • Gratuities

  • Annual Discretionary bonus

  • Benefits

  • RRSP matching

Please note that the salary range for this position is structured to reflect different stages of proficiency within the role. Compensation at the lower end applies to individuals developing core competencies, while higher compensation is associated with demonstrated expertise and sustained performance. Final offers are determined by the client based on candidate experience and organizational requirements.

Outlier's Process

1

Apply

Submit your application through our online portal. A real human reviews every resume - no automated AI filtering here. We assess your experience, background, and alignment with current opportunities. If there’s a strong match, we’ll be in touch with next steps. If not, we keep your profile on file for future roles that may be a better fit. Depending on the scope of the search, Outlier may continue to manage the process end-to-end, or the client may take the lead directly from this point forward. In either case, we ensure a clear handoff and will let you know exactly what to expect next.

2

Outlier Interview

If your background aligns with what our client is looking for, we’ll schedule a live interview. This 30–45 minute conversation is designed to go beyond your resume. We’ll dig into your skills and experience, but more importantly, we want to hear your story - what motivates you, what you’re looking for next, and what makes you stand out. We also use this conversation to discuss compensation expectations upfront, ensuring alignment early and avoiding surprises later in the process.

3

Candidate Submission

Once we’ve met and confirmed alignment, shortlisted candidates are presented to our client. If selected to move forward, you’ll be asked to complete a short (10–15 minute) online assessment. This helps the client better understand your values, motivation, and work style, and supports a more thoughtful, well-rounded hiring decision.

4

Client Interviews and Beyond

Once candidates move forward, our clients review a well-rounded view of your profile — including your experience, our interview perspective, and assessment insights. From there, they identify who they’d like to meet directly. We act as an advocate and connector throughout, ensuring your strengths are clearly represented and that you’re supported with preparation, context, and timely feedback at every step. For finalist candidates, we further manage background checks, facilitate offers, and support on-boarding, providing support and acting as your coach right until the end.